Understanding identity verification (IDV) at the New Money Company

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Introduction

At the New Money Company, we prioritize the security and compliance of our platform to ensure safe and reliable access to USD accounts for all our users worldwide. Our identity verification (IDV) process is essential in achieving this goal. This article will guide you through our IDV process, which includes verifying your contact information, address, government ID, and performing a liveness check using Plaid or AiPrise.

Why IDV is Important

IDV is a critical process that helps us:

  • Verify the identity of our users

  • Prevent fraud and financial crimes

  • Comply with legal and regulatory requirements

  • Ensure the safety and security of our platform

By completing the IDV process, you help us build a compliant platform that enables people to access USD accounts from all over the world without encountering IDV violations.

The IDV Process

Step 1: Sign-up for your Money Company Emerald account

Step 2: Enter the IDV process

  • During onboarding, you'll be asked to enter the IDV process

  • Click continue

Step 3: Continue IDV on mobile

  • Scan the QR code on the screen to continue on mobile

  • You'll be asked to scan your government-issued ID and perform a selfie check

Step 4: If you don't pass, hang tight

  • If you don't pass IDV immediately, your account will undergo manual review

  • Expect to hear from our team anywhere from 24-48 hours with next steps

Step 5: Once you're approved, use your account!

  • Once you pass IDV, you'll be able to invoice clients, collect and hold funds, and send money home instantly.

Troubleshooting

For further assistance, send us a message using phone, email, or WhatsApp. The contact details can be found at: https://numohq.com/premier.

Conclusion

Completing the IDV process is crucial for accessing the New Money Company's services securely and compliantly. By following these steps, you contribute to the integrity and security of our platform, enabling users worldwide to benefit from safe and reliable financial services. Thank you for helping us build a trustworthy and compliant community.

Additional information

Read more about our IDV process on our main page: https://numohq.com/verified