How to transfer funds out of your Money Company Emerald account

Edited

Introduction

Transferring funds out of your Money Company Emerald account is straightforward and can be done in a few simple steps. Depending on your needs, you can transfer funds to:

  1. A USD account within the US

  2. A non-USD account outside the US

  3. Instantly to a USD account with a debit card within the US

This article will guide you through each of these scenarios.

Note: If you need help sending funds to a USD account outside the US, reach out through one of our support channels (see: https://numohq.com/premier).

Prerequisites

There are three requirements to transfer funds out of your Money Company Emerald account nearly any country on the planet (see: https://numohq.com/coverage).

  1. A Money Company Emerald account

  2. A connected bank account you want to transfer funds into

    1. Or a connected USD bank account with a debit card for instant US transfers

  3. KYC complete

  4. 2FA setup

Transfer funds to a USD account within the US

Step 1: Log into your Money Company Emerald account

  • Visit the Money Company Emerald account login page to access your account using your credentials

Step 2: Navigate to Transfer out

  • Once logged in, select "Transfer out" from the Activity page

Step 3: Enter transfer amount

  • Enter the amount you wish to withdraw from your Money Company Emerald account to your connected bank account

  • Press Continue

Step 4: Verify transfer details

  • Verify the transaction details, including which account you wish to send your funds to

Step 5: Complete the transfer

  • Enter in your 2FA code from your authenticator app and press Hold to complete payout until fully light green

  • The transfer will be processed, and you will receive an email confirmation message.

Transfer funds to a non-USD account outside the US

Step 1: Log into your Money Company Emerald account

  • Visit the Money Company Emerald account login page to access your account using your credentials

Step 2: Navigate to Transfer out

  • Once logged in, select "Transfer out" from the Activity page

Step 3: Enter transfer amount

  • Enter the amount you wish to withdraw from your Money Company Emerald account to your connected bank account

  • Verify your foreign exchange (FX) rate and press continue

Step 4: Verify transfer details

  • Verify the transaction details, including which account you wish to send your funds

Step 5: Complete the transfer

  • Enter in your 2FA code from your authenticator app and press Hold to complete payout until fully light green

  • The transfer will be processed, and you will receive an email confirmation message

Step 6: View your amount pending transfer

  • View the amount of your balance due to be transferred under Pending balance on the Activity page

Instantly transfer funds to a USD account with a debit card within the US

Step 1: Log into your Money Company Emerald account

  • Visit the Money Company Emerald account login page to access your account using your credentials

Step 2: Navigate to Transfer out

  • Once logged in, select "Transfer out" from the Activity page

Step 3: Enter transfer amount

  • Enter the amount you wish to withdraw from your Money Company Emerald account to your connected bank account

  • Select your USD bank account associated with your debit card and click Continue

Step 4: Verify Transfer Details

  • Verify the transaction details, including which account you wish to send your funds

Step 5: Complete the transfer

  • Enter in your 2FA code from your authenticator app and press Hold to complete payout until fully light green

    • Instant US transfers incur a 1% fee

  • The transfer will be processed, and you will receive a confirmation message.

Step 6: View your amount pending transfer

  • View the amount of your balance due to be transferred under Pending balance on the Activity page

Troubleshooting

For further assistance, send us a message using phone, email, or WhatsApp. The contact details can be found at: numohq.com/premier.

Conclusion

Transferring funds out of your New Money Emerald account is flexible and easy, whether you need to transfer to a USD account, a non-USD account, or instantly via debit card. Follow these steps to ensure a smooth transfer process and enjoy seamless financial management with the New Money Company.